Do the Shipping charges vary on the number of items purchased/weight of the order?
The shipping charges varyirrespective of the weight and order size.
How long will it take to receive the ordered products?
We process and ship every order within 24 working hours. Your order will get delivered within 4-8Business Days depending on your location in India. In some cases, it may take longer to receive the shipment depending on your accessibility.
For International Shipping, the average deliverytime is 7-10 Business Days depending on the country of residence.
What should be done if my package has been opened or seems tampered?
It is a red flag! If the package has been opened or tampered with, do not accept the shipment. Please inform our Customer care team via phone on
Mr. Keval Jain (+91) 9768972282 / Mr. Suresh Jain (+91) 9820662622 or via email at care.polight2024@gmail.com and we will guide you to place a new order.
Which delivery partners are you associated with?
For shipping in India, our courier partners are Ecom Express, DTDC, OnlineXpress, and Xpressbees.
All international orders are sent through DHL and FedEx.
How do international duties and taxes work?
Customs or import duties are levied only after the parcel reaches its destination and these charges are payable by the recipient. Unfortunately, Murphy has no control over these charges and cannot tell you the cost as it varies from country to country.
